Reliable online & retail A-grade jadeite jade store!
Cart 0

Shipping

  1. When will my item be shipped out?

 

Once orders have been placed, it will be processed on the next business day. Last shipping would be done on Friday, orders before 4pm (Local Singapore time, GMT +8). Note that no shipping will be done on Saturdays, Sundays and Public Holidays.

 

 

  1. LOCAL ORDERS (Singapore) - Free shipping, no minimums

 

2.1) For local orders (SINGAPORE ONLY), pay nothing for shipping. Order will arrive at your desired address within 2-3 business days from the day you order.

2.2) Doorstep delivery using SingPost Registered Article Postage, which will take 2-3 business days, with tracking number. If no one is at the address, the package will be deposited at your nearest post office for collection, buyer’s responsibility to follow up on the shipment.

 

 

  1. INTERNATIONAL ORDERS (FREE SHIPPING)

 

3.1) By default, we offer FREE worldwide international shipping with tracking number (Registered Article Air Mail) by SingPost. Do take note on the delivery time varies depending on country, typically 7-18 working days.

 

3.2) For those who have not received their shipment within the stipulated time frame in the table above, please allow at least (18) business days for delivery before raising an enquiry in respect of the non-delivery of any shipment. For country that requires more than (18) business days to arrive, please wait patiently until after the last day stated in the table above before raising an enquiry.

 

3.3) Note that the courier company to use for our free shipping may change without prior notice.

 

 

  1. INTERNATIONAL ORDERS (EXPRESS SHIPPING- additional charges)

4.1) We also provide express shipping for our international buyers. Affordable express shipping with tracking number. Buyer will be able to track more detailed shipment route information.

 

4.2) Express Service Rates & Transit Time

Country

Rates (US$)

Estimated Transit Time

(Business Day)

Malaysia

$10

1 – 2 Days

Hong Kong / Macau / Taiwan

$12

1 – 3 Days

Thailand / Vietnam

$13

2 – 3 Days

Japan

$16

2 – 3 Days

Philippines

$13

3 – 4 Days

Australia

$18

5 – 6 Days

United States of America (USA)

$19

3 – 4 Days

United Kingdom (UK) $20
5 – 8 Days

Europe Countries

$20

5 – 8 Days

 

** Price quoted based on 0.5kg (<500g) or less only. Additional shipping charges apply for item weight of more than 0.5kg.

** Transit time based on shipment to major cities only. Do re-confirm with us if your desired address is out of the major cities.

** We ship worldwide. For countries not stated in the table, enquire at yokdeejadeite@email.com

 

  1. TERMS & CONDITIONS (Local & International Orders)

 

5.1) You will need to provide a valid street address with postal code, phone number and email address. We do not ship to P.O. Box addresses.

 

5.2) Yokdee Jadeite is not be responsible for any additional taxes, duties, or fees that may be charged to ship to your country. Yokdee Jadeite is also not responsible for any delays that may occur during international shipping and customs inspections.

 

5.3) Note that our shipping terms does not sync with that of the shipping company. We have multiple shipping companies to choose from depending on your country. It is our discretion on which courier services we will be using for your shipment. This applies for the free and express shipping.

 

5.4) We guarantee that all shipments are packed properly before sending out for shipping. Therefore, Yokdee Jadeite will not be liable for any loss of shipment or damage of item during shipping. However, we do our utmost best to assist in the follow up of shipment should such situation occur.

 

 

**Revised as of 10-10-2017